In order to help us provide you with the best customer service we can, please e-mail us a digital picture of any problems you are having. This has shown to be an easy and valuable trouble shooting system for our customer service team. Also note that any returns due to a fitting problem must be preceded by a digital photo of the problem area. For any kind of technical issue, please contact our Customer Service at 1-888-821-1066.
If you don’t have any digital camera or smartphone, please take your vehicle (with the covers on) back to the place of purchase so they can take a photo and/or possibly solve your fitting issue on the spot.
In many models, headrest holes, power holes and/or latch holes are not cut. This is due to past trouble with properly aligning the covers once the holes were cut. In these cases, it was deemed better to cut the holes once the cover is properly aligned and installed.
To make these holes, simply install the cover, then cut a small "X" cut over the area where the hole needs to be. Then, in the case of a latch hole, lift the cover up and slide the latch through the hole.
This process ensures that the holes are placed in correct spot every time!